Caller Names to Appear on Mobile Screens From November 1 as DoT Makes CNAP Mandatory

Unknown Callers to Show Their Names From November 1 Under New DoT Rule

New caller identification system will use telecom operators’ subscriber records to display names alongside numbers, with international calls labelled separately By: Javid Amin | 15 October 2026 New Delhi: Mobile phone users across India will begin seeing callers’ names alongside their phone numbers from November 1, following a directive issued by the Department of Telecommunications (DoT) to introduce Calling Name Presentation (CNAP) across the country’s 4G and higher-generation wireless networks. The order, dated October 13, directs all telecom service providers authorised to offer access services to introduce the facility across…

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