Telecom firms fail to provide ‘reliable’ 3G services

The winter capital of the state continues to remain disconnected, as the telecom operators allegedly fail to provide fast internet to the people of Jammu, despite huge claims.

Telecom firms fail to provide ‘reliable’ 3G servicesThere are six telecom operators in the Jammu city, but none of them is providing reliable 3G internet services. Despite paying hundreds of rupees as monthly rent, city subscribers face the “torture” of low-speed net or no signal.

“After January 2013 when the only CDMA network provider TATA DOCOMO closed its operation in the state, none of the telecom operators has fulfilled its claims about reliable services,” said Sahil Mahajan, a businessman. “Now we are eagerly waiting for the 4G in the state with a hope that it will lead the state towards faster internet,” he added.

Reliance Jio is laying its optical fibres in the city to launch 4G services in Jammu. However, Jammu and Kashmir didn’t get any city listed in the first 296 cities in which Airtel has started its 4G services. At present Aircel, Airtel, Idea, BSNL and Reliance are providing 3G services in the state, including Jammu city — which claims internet speed up to 7.2 mbps — whereas Vodafone is providing services in Udhampur, Ganderbal and Srinagar only.

“The 3G services in the Valley and some parts of the Jammu region are good, but as far as Jammu city is concerned there is no reliable operator which can give us hassle-free services,” said Vishan Gupta, an IT engineer.

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