Nazim Humayun E-Commerce has grown immensely in past few years and it is expected to grow further in a very fast manner given the fact it has grown more than 30 per cent from 2012 to $12.6 billion in 2013. Some days ago, I saw a post on Facebook that instead of an Iphone a ‘Stone’, Yes! A stone was delivered to a customer by E-Commerce giant. All of us must have heard and also encountered personally some of these mistakes by the companies. Some months ago a soap bar…
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