In a significant development, electricity consumers are now empowered to seek compensation from power distribution companies (discoms) for their failure to ensure a steady power supply, thanks to the Rights of Consumers Rules 2020. As frustrations mount in Kashmir over inconsistent power supply, consumers are leveraging these rules to hold discom accountable for their lapses in providing a reliable power supply. Kashmir Power Development Corporation Limited (KPDCL) is the sole electricity distribution agency in Kashmir. It has come under severe criticism for failing to provide a quality power supply in…
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