JioFiber’s AI Bots: The Rise of Automation, The Fall of Customer Service By: Javid Amin | Jammu | 22 July 2025 AI is undeniably the future. But are we deploying it in the right places—or blindly letting it replace human empathy and common sense? My recent ordeal with JioFiber is a case study in how AI bots and hyper-automation can turn minor issues into full-blown crises, leaving suffering clients stranded and helpless. The Beginning of the Nightmare — July 17 It all started when my JioFiber connection suddenly stopped working.…
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